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FAQ

Q

What safety standards does Caleaftech adhere to?

A

Caleaftech products have safety certificates CE, RoHS, FCC, etc. Products contain battery, have UN38.3, MSDS, guaranteeing safe products shipment options.

Q

Can I get free samples test?

A

Yes, free samples available.

Q

What’s your payment method and period?

A

Payment method usually wire transfer, some cash available; Small order usually full payment when place order; Big order, we accept 30% deposit, and 70% balance when order finished before shipping.

Q

How do we get a quote?

A

Email us or message us via whatsapp, tell us your desired items, we are always there.

Q

When are the orders usually shipped?

A

Normal order usually can be shipped in 10-15 days. OEM orders about 10-20 days according qty and how fast sample confirm.

Q

How you ensure your vape devices quality?

A

All of materials should be tested with testing reports before production, all final products tested one by one before shipping.

Q

How is your vape device tested?

A

All vape devices have leaking test such as tested in high and low temperature condition, taste test, battery life and functional test, etc.

Q

How are our products shipped?

A

All products have been packed by standard carton box, with shipping mark. We also choose best shipping method according to customers' demands, by air or by sea available.

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